Choose Your Digital Workforce.
No hidden fees. No 12-month lock-ins. Upgrade, downgrade, or cancel anytime.
Simple, transparent pricing for every stage of your business.
Choose the plan that matches your current workload, then scale up as your digital workforce takes over the admin.
Frequently Asked Questions
Still wondering if Pantom is right for your trade business? Here are the most common questions we get from new customers.
Why is the Starter plan only £1?
This tiny fee securely vaults your account and covers your telecom network connection. You just cover your actual usage at 5p per text.
How far does my £10 Digital Wallet go? (And the 'Emoji Tax' explained)
Your Pantom digital wallet is the fuel for your automated receptionist. We keep things incredibly simple: a £10 top-up gives you roughly 400 standard text messages. If just one of those 400 texts catches a missed call that turns into a £3,000 boiler job... that £10 is the best investment you’ll make all year.
However, we want to be 100% transparent about how UK mobile networks (like EE, O2, and Vodafone) actually charge for texts so you don't burn through your wallet:
1. The 160-Character Rule:
Global telecom networks charge by the 'segment'. One standard text message segment is 160 characters. If you type a massive 320-character essay to a customer, the networks will automatically charge your wallet for TWO texts, not one.
2. The 'Emoji Tax':
We all love a good thumbs-up or van emoji (👍🚐). But because emojis use complex computer code, the second you add an emoji to your text message, the networks instantly drop the character limit from 160 down to 70 characters per segment.
The Pantom Advice:
Don’t write your customers a novel. The highest-converting text messages are short, sharp, and punchy. Ask for their postcode, get the photo of the job, and lock them in the diary. Keeping your messages short saves your wallet credits, keeps the networks happy, and wins you more jobs.
Am I locked into a 12-month contract?
Absolutely not. Pantom is month-to-month. Cancel anytime with one click in your dashboard.
Do I need to be good with computers?
No. If you can send a text message from your smartphone, you can use the Pantom mobile app.
Are there any hidden onboarding fees?
No hidden fees. The price you see is the price you pay for the software.
Can I keep my current business phone number?
Yes! We can port your existing number over, or give you a brand new local number to use just for the system.
How exactly does the Missed Call Text-Back work?
When someone calls your Pantom number and you don't answer, the system instantly fires off a text (e.g., "Sorry I missed you, I'm with a client. How can I help?").
How do I take payments on the driveway?
Using our mobile app, you generate a 'Text-to-Pay' link. The customer clicks it on their phone and pays via Apple Pay or Credit Card right there.
Will the AI say something stupid to my customers?
No. The Empire AI is strictly trained only on your business FAQs and guardrails. If it doesn't know the answer, it politely alerts you to take over the chat.
Can my staff use the app too?
Yes, on the Standard tier and above, you can add unlimited team members so your guys on the road can see their specific jobs.
What is the Night Watchman System?
It's a specific automation for after-hours. If someone calls at 2 AM for an emergency, it captures their details and alerts you immediately so you can secure emergency rates.
Does this integrate with my current website?
Yes. We give you a simple snippet of code to paste into your website to activate the Web Chat and booking forms.
How does the Automated Invoice Chaser work?
You set the rules (e.g., 3 days late, 7 days late). The system will automatically email and text the client polite reminders with the payment link until they pay.
What is the 3-Click Ad Launcher?
On the Empire plan, you get access to our pre-built ad templates. You just select your trade, set a daily budget, and launch Facebook ads right from Pantom.
How long does it take to get set up?
You can be logged in and using the Missed Call Text-Back within 10 minutes of signing up.
Can I upgrade or downgrade later?
Yes. Start on the £1 plan today, and when you are ready to automate your reviews and invoicing, just click 'Upgrade' in your settings.
Built For The Job Site, Not The Office.
Here is how your new digital workforce operates in the real world.
Missed Call Text Back
You are under a sink; the system instantly texts the missed caller: "On a job, how can I help?"
The Unified Inbox
Check your Facebook, Instagram, and SMS messages in one single app from your van.
5-Star Review Engine
Mark a job 'Done' and the system automatically texts the homeowner a Google Review link before you even drive away.
Text-to-Pay & Invoicing
Text a secure Stripe link from the driveway so you get paid instantly via Apple Pay or credit card.
Auto Calendar & Deposits
Clients book their own slots and pay a mandatory deposit upfront, completely killing no-shows.
"Photo-First" Quote Forms
Customers upload photos of their broken boiler or leaky roof before you waste petrol driving out to them.
Automated Invoice Chaser
The system automatically texts and emails polite reminders to clients who haven't paid their 30-day invoices.
The Night Watchman System
Specialized out-of-hours auto-replies that capture high-ticket, 2 AM emergency callouts while your competitors are asleep.
Full AI Conversational Bot
The AI chats with leads 24/7, answers your standard FAQs, and qualifies them without you touching the phone.
AI Auto-Booking
The AI reads your live calendar availability and literally books the job directly into your schedule.
3-Click Ad Launcher
Launch proven Facebook and Google ads directly from your dashboard—no expensive marketing agency required.
Your Next Missed Call Could Pay For This Entire System.
Stop letting money slip through the cracks. Set up your missed-call text engine in 60 seconds.
No contracts. Just proof that your phone can finally keep up with your workload. Just pay the usage
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